This is LG's attempt to split the difference between old-school agitator washers and modern smart features, and it mostly works until it doesn't. The 4.8 cubic foot tub swallows king comforters, the agitator scrubs like the machines your parents remember, and TurboWash3D cuts cycle times, but control boards and spin bearings fail on 2-3 year old units with alarming regularity, then you wait weeks for LG warranty service to show up with parts that may not be in stock. Some owners hit a decade of trouble-free service; others face a torn agitator fin or dead inlet valve before the third anniversary. Buy it if you need the capacity and refuse to trust an impeller, but budget for repairs and accept that this isn't the indestructible tank from 1987.
Samsung wrapped a genuinely clever AI washing system in hardware that self-destructs on a schedule. Control boards die within two to three years, motors fail so often that multiple replacements under the same warranty, and door seals leak early enough that you'll wonder if they were installed at all. The firmware updates are worse: they've been known to strip features you paid for, lock settings you used to control, or brick the machine outright. When something breaks, Samsung's service network leaves you waiting weeks for a technician who may not show, then weeks more for backordered parts. Skip this and buy the Speed Queen FF7 or LG WM6700HBA instead.