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Built-in Dishwasher

Samsung Dishwasher

Samsung Dishwasher
1.3 OUT OF 10
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Significant concerns from real users
Built-in Dishwasher
251 sources · updated July 2026
⚠ Elevated risk
Drain pump failures triggering OE error codes are widely reported after 4-6 years of use. Rack rust develops at joints within 2-4 years, with prongs falling off and replacement parts often unavailable. Warranty service is consistently described as slow and frustrating, with weeks-long delays for technician visits and parts.

These machines look sharp and run quietly for the first few years, then the wheels come off: drain pumps die around year five or six (stranding you mid-cycle with an OE code), rack joints rust out and shed prongs by year three, and replacement parts are either unavailable or absurdly expensive. Warranty service stretches into weeks-long sagas with multiple technician visits that rarely fix the problem the first time. Unless you plan to replace the unit every four years, skip this and buy a Bosch 500 or KitchenAid that will actually last through a mortgage.

The context that matters
What you're actually buying — and what the data leans toward.
Data does not clearly distinguish between generations. Complaints span models from 2013-2024, suggesting issues persist across multiple generations. No evidence current models have resolved historical problems.
Common complaints6 issues
Drain pump failures common after 4-6 years, triggering OE error codes
Rack rust develops at joints within 2-4 years, prongs fall off
Warranty service is slow and frustrating, often taking weeks or months
Leaking issues reported frequently, sometimes triggering leak sensors
Parts availability poor, replacement racks often unavailable or overpriced
Top spray arm pops off repeatedly due to factory defect
What owners praise5 strengths
Quiet operation when functioning properly
Modern aesthetic with sleek design options
Feature-rich with app connectivity and smart functions
Adequate cleaning performance on normal cycles when new
Third rack available on some models for extra capacity
📊 How this score was calculated — 6-dimension rubric
High confidence
251 sources analysed with long-term owner data present
251 sources analysed — strong data quality
Reliability & Durability(22%)1.4
3 positive vs 18 negative long-term reports
User Sentiment(22%)0.4
85 positive upvotes vs 1,847 negative upvotes
Complaint Severity(16%)6.8
Complaints: 12 cosmetic, 47 functional, 23 systematic, 0 safety
Consensus Strength(8%)0.6
4 strongly positive, 52 strongly negative, 8 mixed/neutral
Value for Money(15%)0.6
2 'worth it', 8 'overpriced', 31 mention better-value alternatives
Owner Advocacy(17%)0.2
0 repurchased/gifted, 1 unprompted recommendations, 24 regrets
⚠ Systematic failure pattern reported by multiple independent owners
Scores are percentile ranks: 5.0 is the median product in existence. 8.5+ is reserved for genuinely exceptional products (top ~10%). The score reflects consensus quality, what owners say about the product. Risk is tracked separately and shown above the summary when present. Both are calculated deterministically, so the same signals always produce the same score.
If you're buying
Compare prices before you buy.From $430
Prices are recent estimates and may have changed.
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