Ford's three-row workhorse splits into two distinct eras, and knowing which you're buying matters more than the badge. The 2013-2019 generation hides a ticking time bomb: the water pump lives behind the timing cover, turning what should be a $400 maintenance item into a $5,000 engine-out ordeal that replaces timing chains whether they're worn or not. The 2020 redesign fixed that engineering blunder but stumbled out of the gate, 2021 models left the factory missing sunroof drain tubes, flooding cabins and triggering $26k repair bills, while infotainment screens freeze mid-drive across the lineup. Police fleets rack up 300k miles through daily beatings, proving the bones can take punishment, but the third row stays cramped and cost-cut bushings needed a recall. If you need the space and can stomach Ford's quality control lottery, buy 2022 or newer. Otherwise, the Highlander costs the same and won't make you wonder what breaks next.
This three-row SUV convinced America a Kia could feel like a $60,000 vehicle while costing $40,000, spacious, quiet, loaded with features, and genuinely pleasant to drive. The catch: oil consumption creeps in on some 2020-2021 models after 60k miles (owners report adding quarts between changes with no warning light), and the recall parade gets old fast, nothing dangerous, but trim pieces fall off, screens freeze, and you'll know your service advisor by name. If you can buy at MSRP and stay on top of oil checks, it's still one of the best values in the segment; at $50k with dealer markup, you're overpaying for a Kia when a Highlander or Pilot makes more sense.